We provide customized training for organizations that have groups of people who want to be trained together in a specific discipline. We conduct specialized courses and in-depth multi-day courses and we design customized courses that meet our clients' needs. Whether it is the process engineering team, project leaders or line managers/ practitioners, your customer service staff need better ways to deal with angry clients, your managers need to become better negotiators, or there is too much internal conflict among employees we can build a course to meet your needs.

We have designed and delivered customized workshops for several businesses worldwide in both the public and private sectors.

• design expertise featuring a personalized client-oriented needs assessment
• innovative teaching methods, including case studies, group exercises, group discussions, instructor presentations and computer simulations
• lasting partnerships that focus on long-term learning objectives
• facilitators with experience and expertise in a wide range of industries
• location flexibility - the training can be held at our downtown Toronto facilities or any other location worldwide

• Business Value: Strategizing Improvements
• Process Change: Vision, Design and Deployment
• Enabling Quality Assurance and Control
• Readiness Reviews

• Process Engineering
• Business and Organizational Change
• Organizational Behavioural Modeling
• People Dynamics

We have conducted workshops for:

• Large , Medium, Small and Very Small Companies (50,000 and above - less than 50 persons)

We work with our clients to ensure on-going, customized support after a workshop concludes. This can include, for instance, one-on-one work with trained coaches, online continuing training, discussion groups, follow up quizzes or online refresher courses.