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Typical Engagement Life Cycle for Small & Medium Size Companies

Organizations of employee size ranging from 10 ~ 200 have unique challenges to overcome. With a clear focus to grow and succeed, these companies come forward with a great amount of zeal and champion the cause of process change. Though it is said starting a fresh is the best way to create knowledge, we have seen that smaller companies take the learning curve a little too long and delay the initiative. This may be due to any of the following challenges:

  • Previous experience stating that it should be self-driven but it is taking long.
  • Myths leading to believe that only Large Companies can implement these models.
  • Myths that process improvement would lead to additional overheads and more Documentation.
  • Lack of appropriate exposure to the process improvement methodologies.
  • Incorrect interpretation of the model/ framework being considered.
  • Limited practical exposure to management techniques and know-how.
  • Limited resources that could support the initiative.
  • Lack of funds.
  • Unsure which model would suit their needs, and how long would it take.
  • Less or no focus on training programs.
The typical approach we propose to these companies is modelled as per following timelines.

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Typical Engagement Life Cycle for High Maturity Initiatives

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High Maturity Initiatives are the next step to a defined process architecture. With projects and products using the processes, and analytics feeding in the data for improvement, the organization graduates towards understanding process and product capability. A well refined insight into the process network with process elements and data handlers which enable the gauging of process/ product efficiency. With data plots on natural bounds, graduating towards defining control limits the efficiency parameters were re-aligned with interim goals. Unique prediction models were derived from regression equations which enabled the project owners to gain confidence on the product/work product capability.

Some of the challenges which organizations face in the journey for High Maturity are:

  • Incorrect knowledge and wrong interpretation of high maturity requirements
  • Lack of 'Good Data'
  • Lack of or less Statistical Knowledge
  • Insufficient data of related processes and sub-processes
  • Incorrect identification of variation parameters
  • Incorrect choice of Innovation Variables
  • Force fit of time schedules for understanding stability/ capability

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